Cloud PBX - Access Modern Telephony Solutions
Through real-time monitoring and visualization of your communication workflow, our innovative Cloud PBX phone system enhances the results of your customer engagement efforts.
Through real-time monitoring and visualization of your communication workflow, our innovative Cloud PBX phone system enhances the results of your customer engagement efforts.
Remove the physical limitations of in-office equipment allows you to speak with clients and monitor activity in real-time without the need for extra equipment.
With Cloud PBX, real-time calling processes are simple to manage and keep an eye on.
Monitor real-time calling activities. Routing your calls to the most qualified agents automatically will allow you to swiftly evaluate each agent's performance metrics.
Explore your online PBX calling operations in real-time. Automatically route.
Discover success patterns by looking at your dashboard and KPIs
Prioritize call orders and assign agents to specific queues and evaluate in real-time.
In less than 24 hours, our experts will configure your virtual PBX services.
Each of your agents has a dashboard that they can pause and review.
With just one click, you can call customers and leads from our cloud-hosted PBX.
Use the fully customizable Auto Attendant System to automatically route calls.
Agents working with virtual PBXs have access to call logs and recordings.
Monitor performance right from your PBX dashboard in the cloud.
Use the free WebRTC version or just download the Softphone.
Send and receive international calls online. No matter where you are, we promise high-quality connections.
Use virtual numbers to grow your footprint.
Manage your communications with customers.
Use our free WebRTC Softphone.
It only takes a few clicks to grow your contact center. Our business cloud PBX adapts to your specific business needs, enabling seamless business growth.
A cloud-based Private Branch Exchange, also known as a cloud PBX or virtual PBX in the telecommunications sector, is a phone system that is entirely web-based. With a virtual PBX phone system, businesses can operate a business from any location with an active internet connection, unlike traditional physical equipment that can only be accessed on-premise. Your calls are all routed via the internet, so there's no need for big, stationary hardware. All communications are trackable on a single, user-friendly platform, and calling operations are efficient and effective.
To get started, you'll need to provide our experts with specific information such as how many agents will be using your virtual PBX system, where your offices are based, and you’ll need to specify the unique automated call settings you want to use. The configuration procedure takes a maximum of two business days after you have completed and sent your initial online form. Immediately after this, you can implement your new Cloud PBX System.
Depending on the volume of calls you need, Nexis Systems offers virtual PBX services in variety of packages. Your contact center may handle up to 150 calls at once with our largest PBX, "X-Large." But if you need something bigger, we're always excited to talk about creating something based on your unique needs. Nexis Systems can offer you more calling functionality for your Cloud PBX service if your large business wants it.
There is literally no additional hardware or equipment needed while using Nexis Systems' cloud-hosted PBX, which is one of its best features. The system is easily accessible through your PC. Additionally, we've provided a free Softphone that enables you to use any internet-connected device as a fully functional business phone. You can make calls as soon as the Cloud PBX has been set up.
Yes, for each concurrent call, you need to have about 100 kbps up and down. If you are working from home, this minimum should be quite simple since your bandwidth simply needs to support your activity. However, you must ensure that you have the required bandwidth if you run a contact center where all of your agents operate from an office. If not, it will affect the quality of your calls.
Yes. You can use Nexis Systems' virtual PBX phone system from any location with an active internet connection, just like with all virtual PBX services. You will be able to call your clients whether you are working from the office, your home, or another location. No matter where you are, you can easily manage and monitor your communications with the use of our virtual PBX.
We are well prepared for when you might need to quickly scale your business and begin making more concurrent calls, Nexis Systems generally provides your Cloud-hosted PBX with additional extensions in advance. However, in the case that you want to add even more additional extensions to your virtual PBX system, our support team will process your request within 24 hours, guaranteeing a smooth transition without interruption.
No, when using the Nexis System, agents and managers have different workspaces. The agents can pause and check their statistics using the dashboard and develop strategies to boost their productivity. Managers, on the other hand, have the ability to look at KPIs for the entire contact center, giving them the tools to manage the overall running of the business.